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Case study training needs assessment

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Case Study: Determining training needs

Value of a Training Needs Assessment in an Organization, Case Study Download Example

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Case Studies in Needs Assessment

When Hewlett-Packard's HP's Services division decided to focus more on external IT consulting, Ron Kempf, the director of project management competency and certification at HP, brought together the firm's various stakeholders to conduct a needs assessment to determine what type of training would be needed to achieve the new goal. HP's decision to expand its consulting and integration business meant that 2, client-focused project managers and support staff around the world would need to improve their skills. The designation has become a standard in the industry, and clients ask for the certification when requesting project bids. As a result, HP needed its project managers to be certified in order for the company to be competitive. Kempf worked with ESI to provide training in various formats in order to meet the needs of the worldwide workforce.
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